Buyback & Exchange

In the event the Member has purchased the wrong ring size, the Company will resize the ring free of cost. Members should make a re-sizing request within Seven (7 days) from the date of delivery.

All courier and shipping costs will be borne by the Member while sending back the product for resizing to the company. And while sending it back to the customer the courier and shipping costs will be borne by the company.

 

ITEM	7 DAYS EXCHANGE	LIFETIME EXCHANGE	BUYBACK
Gold	100% of Invoice value*	100% of Invoice value* (Date of Approve*)	100% of Invoice value* (Date of Approve*)
Gemstone	100% of Invoice value*	80% of Invoice value*	70% of Invoice value*
Cubic Zirconia	100% of Invoice value*	Non Refundable	Non Refundable
Making Charge	100% of Invoice value*	50% of Invoice value*	50% of Invoice value*

 

CONDITIONS FOR RETURN

a) All items must have the original security tag, label, and certificate and must be returned in the same conditions as delivered by the Company.

b) Any item returned showing signs of wear or engraved, altered, resized (by anyone/entity other than the Company), or damaged in any other manner shall not be accepted for return.

c) Custom (customized jewelry) orders with engraving, special ring size, etc. cannot be accepted for return, refund or exchange.

d) All requests for the return of the product have to be placed within seven (7 days) from the date of delivery and can be returned within 7 days only.

e) The customer can cancel the order within 1 hour after placing the order if he/she wishes to after that no Cancellation request will be accepted.

NOTE: YOU CANCEL THE ORDER WITHIN 48 HOURS TIME OF THE PURSED OR NO RETURN REQUEST AFTER SEVEN (7) DAYS FROM THE DATE OF DELIVERY.